The Estate at Florentine Gardens

About the Venue

Back in 1989, Thomas Daidone viewed the Florentine Gardens and its surrounding property, he envisioned what was then perhaps its greatest attraction – potential. The potential to become the finest wedding facility in the tristate area.Now, over 27 years later we are proud to say that this vision became a reality. After multiple renovations, long hours, and hard work, The Estate at Florentine Gardens has been a premier one wedding at a time catering facility.The Estate atFlorentine Garden’s proudly stands as a family owned and operated business.

The Challenge

Staff and clients were having issues with collaboration

As a company with a quarter-century of experience serving as the venue for countless events,The Estate at Florentine Gardens wasn’t equipped with a modern solution to the collaboration issues so common to most venues. The Estate at Florentine Gardens event managers had noway of accessing their clients guest lists and floor plans without tracking them down, often leaving them scrambling to prepare for the upcoming event. Clients would also occasionally have mistakes in those guest lists and floor plans, leading to a rush to accommodate challenging situations. The Estate at Florentine Gardens’ event managers and staff would often waste time and effort setting up one floor plan just to later find out the client had changed their mind without the event managers having any way of knowing.

The Solution

Here’s how VenueX came in and solved the problems

With VenueX, The Estate at Florentine Gardens was instantly armed with a solution to their collaboration challenges. The VenueX team combined The Estate at Florentine Gardens’ distinct brand with a suite of event management tools that connect the host and venue like never before. Two of the most effective features for The Estate at Florentine Gardens were the portals for floor plans and guest lists, which both the venue and host can see in realtime. The Estate at Florentine Gardens was also assigned an account manager to get their team up and running, then to provide ongoing support.

The Impact

Clients Stay Organized Along Side You

Through the modern capabilities delivered by VenueX, The Estate at Florentine Gardens suddenly had a tool through which their clients could manage their entire event on the venue’s portals. Clients could upload, manage, and alter their floor plans, guest lists, seating charts, and more directly in the new Florentine Gardens Portal. The venue’s event managers could then access those plans and lists with the click of a button, keeping them informed of any changes in the lead up to any event. With the help of the VenueX account manager,The Estate at Florentine Gardens’ new portal was seamlessly integrated with the team, brand, and operation. As a result, the venue saved time, money, and effort preparing foreach event. The Estate at Florentine Gardens’ clients enjoyed a better experience through the convenience and accuracy delivered by VenueX custom branded features.

By Integrating Their Brand With VenueX, The Florentine Gardens…