Get Started With No Upfront Costs
Our onboarding team will provide you with a white glove experience to ensure your migration to VenueX is easy and seamless.
White Glove Onboarding
Onboarding and data migration done by us. It’s that easy.
Immediate Access to Support
No chat bots or general support. Your own Account Manager to help.
Trusted By Venues of All Sizes
Getting Started is Easy. With No Upfront Costs.
Our onboarding team will provide you with a white glove experience to ensure your migration to VenueX is easy and seamless. We’re here to make your lives easier, starting from day one.
01
Send Us your assets
We’ll send you a questionnaire to complete with what we need to begin.
02
We Begin Onboarding
We get right to work setting up the portals and importing your data.
03
Kickoff & Training
Your Account Manager will train you and your staff on the essentials.
White Glove Onboarding and Account Management
Premier support is what we do best. From day one, we’ll handle onboarding and be by your side after launching.
Complete Setup Done By Us
We handle it all, so you can stay focused on your business.
Free Migration From Other Systems
Others change for migration services, we don’t.
Kickoff Training With Your Staff
Full training by your Account Manager to kickoff.
Dedicated VenueX Account Manager
Your direct line for any support questions.
Prioritized and Customized Support
Access your personalized account manager anytime.
Ongoing Training For New Team Members
We’ll train new staff for you to save you the time.
Frequently Asked Questions
How does the onboarding process work?
Our white glove onboarding process is completely done by our team. We first request a few branding assets and then begin setting up your portals and migrating your data from other platforms. From start to finish our process is handled by us in time to launch to your venue a few days after signing up.
Will I have access to an account manager or just general support?
Absolutely! You will have a single account manager dedicated to your venue so you have a direct line for any support questions.
How do my clients get access to their portal?
Your clients are granted access once you add an event to the calendar or a lead is converted to the "Booked" status in the CRM. Once added, clients will automatically receive a welcome email with their login credentials.
Can VenueX support multiple venues?
We definitely can. We work with single venues (small, medium or large) and large hospitality groups. We can support any venue structure.
Can the portals be linked to our venue's domain?
Yes! We'll work with your webmaster to put link the portals at www.[yourwebsite].com/portal (or anywhere you want).
Any Questions?
Get in touch! We are here to help.
