Power Your Venue With One Platform
The all-in-one venue management software to transform your operations and client experience.
Complete Tech-Enablement
Modernize and enhance your operations through technology
Your Brand Across All Portals
Incorporate your brand across everything you present to clients
Trusted By Venues of All Sizes
All-In-One Software Suite
End-to-end tools to power your venue business
Unleash your venue’s potential by bringing each step of the event lifecycle into one platform that seamlessly integrates with your operations. Manage pre-booking details, post-booking collaboration and final event details details from a singular platform that helps you do what you do best – execute events flawlessly.
Integrated Staff & Client Portal
Bring your staff and clients together in one portal
Connecting your staff and clients through technology not only creates an incredible collaborative experience, but also powers the back of your operations. Your staff manages events in their portal, and clients provide the essential event details, sign offs, payments and more in their portal, them in one, centralized platform.
Full Suite of Features Built for Venues
To operate efficiently, drive revenue and provide incredible customer experiences, venues require software built specifically for them. That’s where we come in.
CRM/Lead Management
For Your Venue
- Track leads from The Knot, Wedding Wire and other sources.
- Manage and nurture leads by tracking status, activities, notes.
For Your Clients
- Understand and track their tasks & responsibilities for a successful event.
- Receive reminders to ensure that critical tasks are completed on time.
Proposals, Contracts & E-Sign
For Your Venue
- Easily create proposals and contracts branded to your venue.
- Send clients documents to e-sign and store directly in the portal.
For Your Clients
- E-sign documents from anywhere – mobile or desktop and send back to venue to countersign.
- Automatically store signed documents in their portal to access.
Payments
For Your Venue
- Collect first deposits and payments on time. (Credit card or digital check/ACH)
- Track payments, send reminders, & sync with accounting systems.
For Your Clients
- Make payments or set up recurring payments in your client portal.
- Convenient reminders for upcoming and past due payments.
Shared Document Center
For Your Venue
- Automatically share important forms/files based on event type.
- Easy access to all event documents and their history.
For Your Clients
- View relevant documents uploaded by venue staff.
- Upload requested documents (e.g. vendor certificates of insurance).
Questionnaires & Custom Fields
For Your Venue
- Store all key event information and details in one place.
- Auto-complete documents with information from the questionnaire.
For Your Clients
- Provide venue staff with important details through your questionnaire.
- Easily access important details without reaching out to venue staff.
Floorplans & Table Assignments
For Your Venue
- Create to-scale floorplans for each event, or select from your library.
- The floorplan is available to hosts in your client portal’s seating chart tool.
For Your Clients
- Click & drag guests from the guest list to the seating chart.
- Complete and submit table assignments on time and with ease.
Collaborative Checklist
For Your Venue
- Automatically assign tasks to event hosts based on the type of event.
- Track task completion and receive alerts about overdue items.
For Your Clients
- Understand and track their tasks & responsibilities for a successful event.
- Receive reminders to ensure that critical tasks are completed on time.
Preferred Vendors & Lists
For Your Venue
- Work more with vendors you trust by listing them in your client portal.
- Know which vendors are coming when, and how big their team is.
For Your Clients
- Browse your venue’s preferred vendors and contact them with a single click.
- Keep track of hired vendors and their contact information in one place.
Analytics & Reporting
For Your Venue
- Keep track of lead and conversion metrics through an analytics dashboard,
- Monitor specific sales metrics in your beautiful dashboard.
For Your Venue
- Pull in and view specific data points across all events.
- Export reporting data into excel to share with other counterparts.
Since we’ve started using VenueX, we continue to be amazed by the seamless, but significant impact it has had on our business. Our event staff is saving hours of time managing each event and collaborating with clients is so much easier now. The automation features are also a plus – one thing we especially love is the questionnaire where clients input key event data which then gets printed on the documents we use to run events. Floor plans are easier now, and they are always releasing new features to make our lives easier.
The Power of Venue Focused Technology
VenueX was created with the idea that no two venues or caterers operate the same. Your business is unique, so you need software that works for you, not everyone. We can help.
Streamline Event Operations
Empower your staff with software that just works
Hours saved on events by automating workflow tasks and centralizing key event details so your staff can focus on the bigger picture – flawlessly executing events and booking more business. VenueX links the venue and client portals for an optimized way of doing business everyday.
Book More Events
Drive sales growth with a more powerful CRM
Streamline the booking process with the power of an easy to use CRM. Optimize lead tracking by logging statuses, activities/notes and quickly create proposals/contracts for e-signatures. Once signed, automatically request the first deposit. Booking more events and scaling your business just got easier.
Elevate The Client Experience
Deliver a modern and streamlined experience
Customers today expect an incredible client experience from their venue. Providing them with their own client portal to collaborate with you on their event in one unified place more than delivers. Let clients log in from your website and give them the tools they need to walk away with a five star experience.
Amplify Your Brand With Tech
Reinforce your brand and impress clients from Day 1
VenueX is branded to your venue and customized to fit seamlessly into your internal (staff) and external (clients) operations, elevating your brand to an entirely new level. Tech-enabling your venue drives your brand forward, impresses your clients and shows the world how unique and advanced you truly are.
Working with the VenueX team has been an extraordinary experience. Their platform which enables our clients to have a wealth of information at their fingertips greatly enhances the process of communication between client and venue. The ability to upload contracts, menus, floor plans, insurance certificates, etc. is an excellent way to organize and transfer information. It is a unique format which has an incredible amount of potential and certainly elevates our company image. And, their team exemplify the highest quality of customer service, always responding with immediacy.
Unrivaled support dedicated to your team from day one.
Frictionless onboarding and unparralleled support from day one to seamlessly integrate your venue with VenueX without disrupting your current operations. We’re there with you every step of the way as you transform your business.
Getting Started is Easy. With No Upfront Costs.
Our onboarding team will provide you with a white glove experience to ensure your migration to VenueX is easy and seamless. We’re here to make your lives easier, starting from day one.
01
Send Us your assets
We’ll send you a questionnaire to complete with what we need to begin.
02
We Begin Onboarding
We get right to work setting up the portals and importing your data.
03
Kickoff & Training
Your Account Manager will train you and your staff on the essentials.
Set industry standards. Don’t just meet them.
We’ve already built the platform you need. One place to manage your entire venue operations – pre-booking, post booking and event execution. These fully functional features deliver a flawless experience for you and your clients. Best of all, VenueX is custom to your venue, so it’s your portal.
Book a time with us on the calendar to learn how you can bring your entire operation – internal and external – into one solution. We can’t wait to help transform your business.
Frequently Asked Questions
How does the onboarding process work?
Our white glove onboarding process is completely done by our team. We first request a few branding assets and then begin setting up your portals and migrating your data from other platforms. From start to finish our process is handled by us in time to launch to your venue a few days after signing up.
Will I have access to an account manager or just general support?
Absolutely! You will have a single account manager dedicated to your venue so you have a direct line for any support questions.
How do my clients get access to their portal?
Your clients are granted access once you add an event to the calendar or a lead is converted to the "Booked" status in the CRM. Once added, clients will automatically receive a welcome email with their login credentials.
Can VenueX support multiple venues?
We definitely can. We work with single venues (small, medium or large) and large hospitality groups. We can support any venue structure.
Can the portals be linked to our venue's domain?
Yes! We'll work with your webmaster to put link the portals at www.[yourwebsite].com/portal (or anywhere you want).
Any Questions?
Get in touch! We are here to help.
